Quick Order Page (Order all colours / quantities you require from one page)

A special treat to stitch with and the perfect thread for precious stitching projects or special occasions.
Silk is the queen of all natural fibres and adds a lovely soft and luxurious lustre to your stitching.  Try Silk instead of using cotton floss and see dreams come true with the most valuable hand embroidery thread.
SILK may be used in the same way as cotton embroidery floss Mouliné, is a delight to work with and your sumptuous embroideries will be the envy of everyone.
MADEIRA Silk is available in an amazingly large colour palette of 108 beautiful colours so is the preference for colourful variety for contrast or tone on tone embroidery. The high quality of this pure silk embroidery thread guarantees lustre and durability of precious needlework.
Silk is available in a practical non-polluting 5 m spiral pack which keeps the valuable silk thread clean and tangle free.

(Please note, dye lot numbers may vary from that displayed in images, image of actual thread pack is for informational purposes only.)

COLOURS DISPLAYED MAY VARY SLIGHTLY FROM ONE MONITOR / SCREEN / DEVICE TO ANOTHER, MADEIRA COLOUR NUMBERS ARE USED IN ALL OUR MADEIRA LISTINGS

 

SKU EL018.2404
Barcode # 4003760516022
Brand Madeira
Shipping Weight 0.0050kg
Shipping Width 0.140m
Shipping Height 0.010m
Shipping Length 0.240m
Shipping Cubic 0.000336000m3
Unit Of Measure Each

MISSING PARCELS

On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post Investigation Team. Unfortunately these are Australia Post time frames are out of our control, we will do our best to rectify the issue ASAP.

 

INCORRECT INFORMATION

Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.

If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.

If you do find you have entered incorrect shipping information please Contact Us ASAP and we will correct the mistake if we have not dispatched your parcel.

PLEASE ensure your contact email and phone numbers are correct - we ONLY use this contact for urgent order related purposes - they will not be used for any other purpose.

 

LOCAL STORE PICKUP

PLEASE NOTE: If you are unable to collect from MORWELL, Victoria, DO NOT pick this option, as your parcel will be placed in our store for pick-up.

You will be sent a text message when your parcel is ready to be picked up along with the pick-up address. Please ensure to bring your receipt to pick up your purchase.

 

ELECTRONIC GIFT VOUCHERS

Electronic Gift Vouchers will be processed and emailed to the recipient immediately once fully paid.

 


Returns Policy

WHAT can be returned?
Many of our products can be returned if found to have manufacturing defects, or are not as described. For "Change of Mind" returns, please contact us in advance, as cut items, such as fabrics, elastic etc cannot be returned as change of mind.

Items such as fabrics, elastics and other items that are cut to length cannot be returned unless they are faulty.

WHEN do items need to be returned by?
Items need to be returned to our store within 21 days of purchase.

HOW do customers return items?
You will need a Return Authority number for an item to be returned. Please contact us to obtain this RA number, and let us know the problem that has occurred.

WHERE do items need to be returned to?
The item, including original packaging need to be returned to:-

JM Embroideries & Collectibles, PO Box 3078, Gippsland MC, Vic. 3841

SHIPPING for returns?
Items found to be defective or not as described once returned and tested, will receive a full refund. If the item is found to have been misused or abused, no refund will be issued.

CREDIT for returns?
Refunds will be issued in the form of store credit unless otherwise arranged.

Instore return option?
Items can also be returned in person to our "Bricks and Mortar" store.

Packing materials?
Do items need to be in orginal packaging for returns?

Items need to have their original manufacturers packaging to be returned. If you can return them in the original parcel that they were sent in is always good, to let us see if the item may have been mishandled in shipping.

If you receive an item that has damaged packaging when it arrives, please note this with the delivery driver before signing for the item, as this will always help in finding issues.

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