Beads Neez Cup Sequins, 5mm BLACK 5g, Re-Usable Storage Box.
**Not suitable for children under 3 years old.
|Unit Of Measure
On the event that your parcel is held up or is lost, it may take up to three months to receive an answer from the Australia Post Investigation Team. Unfortunately these are Australia Post time frames are out of our control, we will do our best to rectify the issue ASAP.
Once your order has been placed no changes are able to be made. Please double check your shipping address is correct before confirming your order. Business addresses must include the business name.
If parcels are not collected, or are required to be returned to sender due to insufficient or incorrect information, postage costs are unable to be refunded. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.
If you do find you have entered incorrect shipping information please Contact Us ASAP and we will correct the mistake if we have not dispatched your parcel.
PLEASE ensure your contact email and phone numbers are correct - we ONLY use this contact for urgent order related purposes - they will not be used for any other purpose.
PLEASE NOTE: If you are unable to collect from MORWELL, Victoria, DO NOT pick this option, as your parcel will be placed in our store for pick-up.
You will be sent a text message when your parcel is ready to be picked up along with the pick-up address. Please ensure to bring your receipt to pick up your purchase.
Electronic Gift Vouchers will be processed and emailed to the recipient immediately once fully paid.
WHAT can be returned?
Many of our products can be returned if found to have manufacturing defects, or are not as described. For "Change of Mind" returns, please contact us in advance, as cut items, such as fabrics, elastic etc cannot be returned as change of mind.
Items such as fabrics, elastics and other items that are cut to length cannot be returned unless they are faulty.
WHEN do items need to be returned by?
Items need to be returned to our store within 21 days of purchase.
HOW do customers return items?
You will need a Return Authority number for an item to be returned. Please contact us to obtain this RA number, and let us know the problem that has occurred.
WHERE do items need to be returned to?
The item, including original packaging need to be returned to:-
JM Embroideries & Collectibles, PO Box 3078, Gippsland MC, Vic. 3841
SHIPPING for returns?
Items found to be defective or not as described once returned and tested, will receive a full refund. If the item is found to have been misused or abused, no refund will be issued.
CREDIT for returns?
Refunds will be issued in the form of store credit unless otherwise arranged.
Instore return option?
Items can also be returned in person to our "Bricks and Mortar" store.
Do items need to be in orginal packaging for returns?
Items need to have their original manufacturers packaging to be returned. If you can return them in the original parcel that they were sent in is always good, to let us see if the item may have been mishandled in shipping.
If you receive an item that has damaged packaging when it arrives, please note this with the delivery driver before signing for the item, as this will always help in finding issues.